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Title: Using Libguides/Research Guide to Enhance Personalized Service in Academic Library
Authors: Behera, Sanat Kumar
Keywords: Academic Library
Library Personalized Service
Research Guide
Selective Dissemination of Information (SDI)
Web 2.0
Issue Date: Nov-2019
Publisher: INFLIBNET Centre, Gandhinagar
Series/Report no.: CALIBER-2019;24
Abstract: From pathfinders to modern guides, Libraries are adopting different tools and technologies to provide quality service to its user. The growth of quantum of information & the weak paid ranking of search engines is creating a big challenge for the user to access relevant information. Library, as the guardian of the knowledge, has the potential to serve using different technologies. However, it needs extensive cooperation and collaboration from its user community. The library can guide the users if they understand the user queries, academic structure, research needs and information seeking modes. Library personalized service is user-centric service. It aims to personalize the content and serve in such a way that could assist users in getting relevant information and gain maximum user satisfaction. The paper has highlighted the process of personalized service, and how Libguides can be a useful platform for a library in achieving user satisfaction. It has also mentioned the primary personalized feature of libguides software.
Description: 12th International CALIBER-2019, KIIT, Bhubaneswar, Odisha 28-30 November, 2019
ISBN: 9789381232095
Appears in Collections:CALIBER 2019: Bhubaneswar, Odisha

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