INFLIBNET's Institutional Repository
Welcome to Institutional repository of INFLIBNET Centre, here you can find articles published in all conventional proceedings of INFLIBNET Centre, More over you can also look for various training material,press clippings,news letters etc.
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http://ir.inflibnet.ac.in/handle/1944/245| Title: | Introducing a Library Automation Package as a Customer Care System |
| Authors: | Gamage, Ruwan |
| Keywords: | Library Automation Customer Care System Libraries Libsys automation software package |
| Issue Date: | Feb-2003 |
| Publisher: | INFLIBNET Centre |
| Abstract: | Today, not only business organisations, but also service organisations eye on enhancing their customer care strategies. Libraries are no exceptions. Library automation has made this task easy. This article examines how a Sri Lankan University Library has managed to cope with the issue. Also, this looks which customer care features Libsys automation software package has and how these could be further developed. |
| Description: | This is only an Abstract |
| URI: | http://hdl.handle.net/1944/245 |
| Appears in Collections: | CALIBER 2003:Ahmedabad |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| cali_76.pdf | 4.46 kB | Adobe PDF | View/Open |
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