Use of Social Media in Library Services: A Best Practice at Binghamton University Library

Abstract

Social media denotes the websites and applications that enable users to create and share content or to participate in social networking. In this digital era modern libraries use social media as a platform for knowledge sharing, information dissemination and communication. This paper describes use of social media in Binghamton university libraries. Authors have taken Facebook, twitter, YouTube and Pinterest for study. The study focus two aspects: type of content published and user engagement to evaluate the response.