User’s Perception and Intention Towards Accessing Library Through Smartphones: An Analytical Study Based on Library Users of National Institute of Technology Durgapur

Abstract

Smartphones have become very common and popular devices to everyone nowadays with the prevalence of wireless data communication technology. It has a great impact in our daily life from making a simple call to accessing Internet. Rapid growth of smartphone adoption in higher educational institutes led to carry out the study predominantly. Two hundred ten (210) library users of National Institute of Technology (NIT) Durgapur were sampled under the study. The study is mainly carried through a proper questionnaire to identify their actual usage of smartphones for general purposes, for accessing library and also their intentions to use library app. The study specifically highlights that 98 percent respondents use smartphones for academic, entertainment and social activities. 69.27 percent respondents’ access library through their smartphones and only 60.49 percent responded that they are satisfied after using library. The study also highlights that 69.76 percent respondents prefer to access library through library app.