Knowledge Management through Academic Portal: A Case study of IIT Madras

Abstract

The study aims to investigate students’ perceptions of using academic portal as knowledge management tool at IIT Madras. A self administered questionnaire was distributed among randomly selected 100 students of the Indian Institute of Technology, Madras. Moreover, a scheduled interview was conducted with the senior library professionals of the concerned institute. This research paper introduces the relationship between academic portal and knowledge management practices. The study shows that all the respondents are very much interested to use the academic portals of their institute and quite a good number of respondents are participating in those portals. Of course, the awareness level of the respondents regarding the utilization of academic portals as knowledge management tool is low. Therefore, the institution should create awareness among the users by conducting programmes, such as orientation programs, demonstrations, workshops, conferences, seminars and through notices regarding the complete potential of the academic portals and their use as knowledge management tool. Moreover, faculties should also motivate their students to create, share, store and utilize knowledge on the academic portals.