Introducing a Library Automation Package as a Customer Care System
| dc.contributor.author | Gamage, Ruwan | en_US |
| dc.date.accessioned | 2004-08-02T07:13:21Z | en_US |
| dc.date.accessioned | 2010-04-08T08:36:30Z | |
| dc.date.available | 2004-08-02T07:13:21Z | en_US |
| dc.date.available | 2010-04-08T08:36:30Z | |
| dc.date.issued | 2003-02 | en_US |
| dc.description | This is only an Abstract | en_US |
| dc.description.abstract | Today, not only business organisations, but also service organisations eye on enhancing their customer care strategies. Libraries are no exceptions. Library automation has made this task easy. This article examines how a Sri Lankan University Library has managed to cope with the issue. Also, this looks which customer care features Libsys automation software package has and how these could be further developed. | en_US |
| dc.format.extent | 4562 bytes | en_US |
| dc.format.mimetype | application/pdf | en_US |
| dc.identifier.uri | https://ir.inflibnet.ac.in/handle/1944/245 | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | INFLIBNET Centre | en_US |
| dc.subject | Library Automation | en_US |
| dc.subject | Customer Care System | en_US |
| dc.subject | Libraries | en_US |
| dc.subject | Libsys automation software package | en_US |
| dc.title | Introducing a Library Automation Package as a Customer Care System | en_US |
| dc.type | Article | en_US |