1. IR @ INFLIBNET
  2. INFLIBNET's Convention Proceedings
  3. CALIBER 2003:Ahmedabad
Please use this identifier to cite or link to this item: http://ir.inflibnet.ac.in/handle/1944/245
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dc.contributor.authorGamage, Ruwanen_US
dc.date.accessioned2004-08-02T07:13:21Zen_US
dc.date.accessioned2010-04-08T08:36:30Z-
dc.date.available2004-08-02T07:13:21Zen_US
dc.date.available2010-04-08T08:36:30Z-
dc.date.issued2003-02en_US
dc.identifier.urihttp://hdl.handle.net/1944/245en_US
dc.descriptionThis is only an Abstracten_US
dc.description.abstractToday, not only business organisations, but also service organisations eye on enhancing their customer care strategies. Libraries are no exceptions. Library automation has made this task easy. This article examines how a Sri Lankan University Library has managed to cope with the issue. Also, this looks which customer care features Libsys automation software package has and how these could be further developed.en_US
dc.format.extent4562 bytesen_US
dc.format.mimetypeapplication/pdfen_US
dc.language.isoenen_US
dc.publisherINFLIBNET Centreen_US
dc.subjectLibrary Automationen_US
dc.subjectCustomer Care Systemen_US
dc.subjectLibrariesen_US
dc.subjectLibsys automation software packageen_US
dc.titleIntroducing a Library Automation Package as a Customer Care Systemen_US
dc.typeArticleen_US
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