Browsing by Author "Lihitkar, Shalini"

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    A Review of Integrating AI Chatbots into Library Services in Higher Education: Opportunities and Challenges
    (INFLIBNET Centre Gandhinagar, 2025-12-08) Bairagi, Mandira; Lihitkar, Shalini; Dhanalakshmi, B
    This article investigates the increasingly popular phenomenon of integrating chatbots into library services while also considering their potential uses and associated challenges. By providing a review and synthesis of the relevant literature and empirical studies, the study investigates the implications of Chatbots for user experience, information retrieval, and the role of the librarian. Due to technology moving ahead quickly, AI-based chatbots are becoming more common in various sectors such as e-commerce, travel, hospitality, banking, and educational technology. However, academic libraries have yet to embrace chatbots. The findings indicate that chatbot like ChatGPT has the potential to enhance service availability, prolong access to library services, and provide more personalized user support, as well as reduce librarian routine tasks and enhance the quality of information retrieval. This paper presents a qualitative study that investigated the perceived risks and barriers of adopting chatbots to libraries and the benefits of chatbots to improve the user experience of library patrons and stakeholders. The benefits of incorporating chatbots into a library are their potential to improve user satisfaction, enhance virtual student services, and offer multiple rollover services in an academic environment. In addition, the study, again, allows for the consideration of challenges, such as the use accuracy of the information provided, privacy of data, and data security when implementing a chatbot in a library in an effective and ethical way. The present study provides useful information to consider for future research and practice in sufficiently and ethically integrating chatbots into contemporary library contexts
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    Need of Virtual Learning Environment for Educating Library & Information Science
    (INFLIBNET Centre, 2015-03-12) Arora, Dipti; Lihitkar, Shalini
    We learn things when we study but understood them when we do it practically. Slowly education system understood this need and many of the areas are revamped and new student centric and project based learning are introduced in the existing curriculum. With regard to the other fields, Library and information science (LIS) profession, its curriculum and learning approach should be transformed to new Information and communication technology (ICT) based style of teaching and learning. Virtual learning environment (VLE) is one of the best solutions to get quality out of the education and to produce more gen ready information specialist and not merely librarians. This paper endeavours to discuss the need of VLE in the present LIS education, its pros and cons and also some issues that one will face while implementing it for university, college, or any educational institute.
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    Web Link Analysis and Web Impact Factors of Space Science Libraries’ Websites
    (INFLIBNET Centre, 2015-03-12) Prabakaran, R; Lihitkar, Shalini
    The purpose of the library website is to provide service and disseminate information to the intended users. The paper aims to analysis the space science libraries’ websites in the world and their web link analysis, web impact factor and its ranking. The study has been carried out on 17 space science libraries’ websites. For the analysis, the data collected on number of web pages, external links, in-links, self-links, total links of the websites. Various web impact factors were calculated on the basis of the web links and ranked the websites.