Bhatia, Neeru; Vohra, Ranjana(Inflibnet centre, February 8, 2007)
[more]
[less]
Abstract:
This paper discusses the changing nature of reference and information
services in the modern electronic era and how the various technological
developments in libraries have led to the emergence of new service
paradigms. Electronic access to information is transforming both the concept
of future libraries and the way in which reference librarians are
disseminating the information services. This paper also describes the
nature of reference services being provided in Panjab University Library in
the context of changing technologies. The wide availability of electronic
information and access to databases, full-text periodicals, etc. have further
enabled the library to offer customized electronic reference services to their
users that increases both the richness of these services and the number of
users getting benefited from these.