Browsing PLANNER 2007 by Subject "Library Services"
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Thakuria, Pranjit Kumar (INFLIBNET Centre, December 7, 2007)[more][less]
Abstract: The library services have changed very fast in the last twenty years. Nowadays, electronic resources, networks and the World Wide Web represent a large portion of the library services. The librarians must manage staff, information in several supports, and technical activities to produce quality services. Quality services means resources and services, which satisfy users’ expectations and perceptions. It is very clear that librarians must use management tools to run the library services. These tools such as TQM, SERVQUAL, LibQUAL help them to assess services, to make decisions, to improve services and to achieve a better quality. The networked environment offers libraries’ challenges and opportunities in a number of areas including management, services, and collection development. The main objective of this paper is to describe and identify the issues meriting attention by the library professionals to gear up the library product and services so that user communities get satisfied coming to library. URI: http://hdl.handle.net/1944/1370 Files in this item: 1
46.pdf (55.78Kb) -
Veenapani, Salam; Singh, Ibohal; Singh, Khomdon (INFLIBNET CENTER, December 7, 2007)[more][less]
Abstract: In this emerging knowledge society, there has been a sea change in the knowledge sectors. Library and Information centres and their similar organizations are also not an exception to this. A changing trend in the mode of procurement, storage, processing and particularly in the delivery of services of the libraries is observed in almost all the libraries of the modern age. Also there are libraries continuing the traditional services and attempting towards provision of new services. In the changing scenario, ICT (Information and Communication Technology) has been the most instrumental factor. In this backdrop, in our paper, taking Manipur University library, as a case study, an attempt has been made to highlight the innovative practices adopted in the mode of delivery of services. URI: http://hdl.handle.net/1944/1053 Files in this item: 1
17.pdf (47.99Kb)
Now showing items 1-2 of 2