If there is any place that makes the library a true global hub of information, it is the reference desk
or reference section, for this is the heart of librarianship, and it is here that innovative ideas need
to be incorporated in order to fulfill this purpose. This paper examines the various innovations in
reference service such as consortia and virtual reference service. It briefly describes these new
services along with the problems and solutions relating to them. It concludes that while it is
important to maintain traditional reference practices, it is also imperative to keep up with the times
and embrace new ideas in order to make the library the global hub of information.
Veenapani, Salam; Singh, Ibohal; Singh, Khomdon(INFLIBNET CENTER, December 7, 2007)
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Abstract:
In this emerging knowledge society, there has been a sea change in the knowledge sectors. Library
and Information centres and their similar organizations are also not an exception to this. A changing
trend in the mode of procurement, storage, processing and particularly in the delivery of services
of the libraries is observed in almost all the libraries of the modern age. Also there are libraries
continuing the traditional services and attempting towards provision of new services. In the changing
scenario, ICT (Information and Communication Technology) has been the most instrumental factor.
In this backdrop, in our paper, taking Manipur University library, as a case study, an attempt has
been made to highlight the innovative practices adopted in the mode of delivery of services.