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Total Quality and World Class Service System in University Libraries: Some Suggestive Factors

Mahawar, K L; Verma, Shilpi (December 7, 2007)

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Abstract:

The paper describes the concept of the Total Quality Management in brief. The essential elements of TQM are also listed in the paper. The ‘servicing sector systems’ are discussed in general. The relationship between ‘servicing sector’ and libraries is highlighted. The world class service system is also outlined. The paper discusses about some essential characteristics for world class service system and their applications in the university libraries.

URI:

http://hdl.handle.net/1944/1087

Files in this item: 1

31.pdf (58.87Kb)

Training & Development of Library Professionals for It Application in University Libraries: An Overview

Saha, Nimai Chand; Ghosh, Koushik; Mondal, Tapas (INFLIBNET CENTER, December 7, 2007)

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Abstract:

University is the apex institution of higher education. Again, development of any society / nation has largely depends upon its quality of education and Research & Developmental activities. Due to the rapid growth rate and ever-growing demand of information application of IT is indispensable to ensure the accessibility of information. The supply of right information to the right user at the right time is possible when right human resource employed and developed on continuous basis at par with on going changes. In this direction, this paper made an attempt to accentuate human resource development for information technology application in libraries from the training and development point of view. The paper covers the various aspects of HRD in Library services and its role in the present information society.

URI:

http://hdl.handle.net/1944/1088

Files in this item: 1

32.pdf (66.73Kb)

Webdewey:The Dewey Decimal Classification in The Web

Majumder, Apurba Jyoti; Sarma, Gautam Kumar (INFLIBNET CENTER, December 7, 2007)

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Abstract:

The Dewey Decimal Classification system is continuously revised to keep pace with knowledge. This means accommodating new topics, as well as revising the old one. Today the Dewey Decimal Classification has undergone 21 revisions to keep itself abreast of the ever advancing frontiers of knowledge and to cater the increasing demand of its users. Edition 22 is the first edition of the Dewey Decimal Classification to be produced in the context of the web environment known as WebDewey. It is updated regularly (quarterly) to cope up with the pace of increasing universe of knowledge. This article gives a brief idea about the online version of DDC and its features, updates and subscription information etc.

URI:

http://hdl.handle.net/1944/1047

Files in this item: 1

16.pdf (52.47Kb)

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