Browsing INFLIBNET's Convention Proceedings by Subject "IT Services"

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Evaluation of IT Based Services on The Basis of User Requirements and Satisfaction : A Case Study of University Libraries of Karnataka State

Ramesha; Kumbar, B D; Kanamadi, Satish (INFLIBNET Centre, Ahmedabad, February NaN, 2004)

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Abstract:

An attempt has been made in the present study to evaluate the attitudes of faculty members, research scholars and PG students towards the adequacy of infrastructure, resources and quality of IT based services rendered in the university libraries of Karnataka State. In this study, the mode of collection of data, its presentation, analysis, and interpretation is also presented. The data for this study has been collected through two different sets of questionnaires. To make an evaluation of IT based services, it is important to know the views of both the receivers(users) and the providers(facilitators) of services – namely the users and the librarians. Often the providers’/facilitators’ views and opinions are conspicuous, and attempts are made to bring their view points to the surface, hence, this study has distinctly attempted to involve the university librarians as facilitators of information services. The other questionnaire is obviously administered to users who are at the receivers’ end.

URI:

http://hdl.handle.net/1944/316

Files in this item: 1

04cali_9.pdf (76.04Kb)

Users’ Attitude Towards UGC-INFLIBNET Services at Manipur University Library : An Assessment

Singh, Ibohal; Singh, Khomdon; Singh, Joteen Singh (INFLIBNET Centre, Ahmedabad, February NaN, 2004)

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Abstract:

Highlights the major objectives and services of INFLIBNET, assesses the attitude of the users towards the services of Manipur University Library under INFLIBNET programme through conducting a survey. Mentions about the methodology adopted. Facilities and major achievements of Manipur University library are highlighted. Findings are summarized in a suggestive way to use in providing services in future to meet the needs of the users.

URI:

http://hdl.handle.net/1944/315

Files in this item: 1

04cali_8.pdf (51.41Kb)

Now showing items 1-2 of 2

Browsing INFLIBNET's Convention Proceedings by Subject "IT Services"

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Browsing INFLIBNET's Convention Proceedings by Subject "IT Services"

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