Gaddagimath, R B; Jange, Suresh(INFLIBNET Centre, March 2, 2011)
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Abstract:
The libraries have been posed with a serious challenge to present evidence justifying the value of
the services they offer, as well as for planning and decision-making about the future for its cost
effectiveness. Attempts have been made to present the issues that can affect the success with
which librarians can extend virtual reference services in an academic environment. Virtual reference
services is no more complex than the other types of library and information services, may be at the
beginning it may take time to use this sort of e-services but in due course of time this would yield
fruitful result
Bhatia, Neeru; Vohra, Ranjana(Inflibnet centre, February 8, 2007)
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Abstract:
This paper discusses the changing nature of reference and information
services in the modern electronic era and how the various technological
developments in libraries have led to the emergence of new service
paradigms. Electronic access to information is transforming both the concept
of future libraries and the way in which reference librarians are
disseminating the information services. This paper also describes the
nature of reference services being provided in Panjab University Library in
the context of changing technologies. The wide availability of electronic
information and access to databases, full-text periodicals, etc. have further
enabled the library to offer customized electronic reference services to their
users that increases both the richness of these services and the number of
users getting benefited from these.